Delivery

Delivery Information

Fresh Food Delivered With Care

At BuddyBoy's Kitchen, we believe your dog deserves fresh, wholesome meals delivered with the same care and attention that goes into every recipe we make.

Every order is carefully packed and shipped to help maintain freshness from our kitchen to your doorstep.

Shipping Schedule

To help ensure your dog's meals arrive fresh, we ship every Wednesday.

Order Cut-Off:
Place your order by 6:00 PM (local time) on Monday for shipment that Wednesday.

Orders placed after the Monday 6:00 PM cut-off will be prepared and shipped on the following Wednesday.

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Keeping Your Dog's Food Fresh

Each order is shipped in insulated packaging designed to help maintain a safe temperature during transit.

When your package arrives:

  • Refrigerate food you plan to serve within the next few days.
  • Freeze the remaining portions until you're ready to use them.
  • Thaw frozen meals overnight in the refrigerator before feeding.

Subscription Deliveries

Subscribers never have to worry about running out of fresh food.

With BuddyBoy's Kitchen subscriptions you can:

  • Skip a delivery
  • Pause your subscription
  • Change your delivery schedule
  • Update your shipping address
  • Cancel anytime

No contracts. No hidden fees. Just fresh food delivered when your dog needs it.

Shipping Areas

We currently deliver throughout West Los Angeles.

If you're unsure whether we deliver to your area, please check the delivery area in the checkout process or contact us before placing your order and we'll be happy to help. support@buddyboyskitchen.com

Tracking Your Order

You'll receive email updates throughout the delivery process, including:

  • Order confirmation
  • Delivery notification (when available)

Delivery Delays

While we work hard to deliver every order on schedule, weather events and carrier delays can occasionally occur.

If your order experiences an unexpected delay or arrives with any concerns, please contact us as soon as possible. We'll work with you to find the best solution.

Our Freshness Promise

We're committed to providing your dog with fresh, high-quality meals.

If your order arrives damaged or you have concerns about the condition of your shipment, please contact us within 24 hours of delivery. Our team will review the issue and work with you to make it right.

Need Help?

We're always happy to answer questions about shipping, subscriptions, or your order.

Email: support@buddyboyskitchen.com

We aim to respond to all inquiries as quickly as possible.